Shipping is absolutely FREE FREE on order above INR 500, whereas A flat shipping of INR 69 /- applicable on order below INR 500.
You hereby agree that the delivery dates are estimates, unless a fixed date for the delivery has been expressly agreed in writing. The cost for delivery shall be calculated at the time of initiation of Transaction based on the shipping address and will be collected from you as a part of the Transaction Amount paid for the products and/or services. In the event that you do not receive the delivery even after seven days have passed from the estimated date of delivery, you must promptly reach out to us at inquiry@indianyarns.in
Return Policy
Overview
Our refund and returns policy lasts 7 days from date of delivery. If 7 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods cannot be returned. We also do not accept products that are clearly mentioned as “Non-returnable and Non-refundable” on product page.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted:
- Product with obvious signs of use.
- Any item not in its original condition, is damaged or missing content for reasons not due to our error.
- Any item that is returned more than 7 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refundsIf you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at inquire@indianyarns.in.
Sale itemsOnly regular priced items may be refunded. Sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at inquire@indianyarns.in and send your item to address provided in response email.
Shipping returns
To return your product, you should mail your product to the invoice address.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Need help?
Contact us at inquire@indianyarns.in for questions related to refunds and returns.